Craftlander Product Warranty Overview

Craftlander products are manufactured by NuCraft Metal Products and are backed by the following limited warranties, subject to the terms and conditions outlined below.

This warranty applies only to products manufactured by NuCraft Metal Products.

1. Aluminum Fabrication & Extrusion Warranty

NuCraft Metal Products provides a 15-Year Limited Warranty on all aluminum fabrication and extrusions that we manufacture.

This warranty covers:

  • Structural aluminum components

  • Welds

  • Processed and fabricated aluminum parts

The warranty applies to defects in materials or workmanship under normal use and service.

2. Exclusions – Alterations & Special Orders

This warranty does not apply to:

  • Products that have been altered, modified, or repaired by anyone other than NuCraft

  • Custom or special-order products built to customer specifications outside standard product designs where performance or longevity may be compromised

  • Failures resulting from customer-requested deviations from published product specifications

3. Third-Party Components

Certain components supplied with Craftlander products are manufactured by third parties, including but not limited to:

  • Motors

  • Winches

  • Vinyl covers

  • Electrical or mechanical accessories

These components are covered solely by the original manufacturer’s warranty.

While NuCraft may assist customers in submitting warranty claims for these items:

  • NuCraft does not guarantee approval of third-party warranty claims

  • NuCraft does not provide warranty coverage for products it does not manufacture

4. Dock Decking Warranties

Decking materials are covered as follows:

  • Wood decking: 3-Year Limited Warranty (manufacturer-provided)

  • Plastic / composite decking: 10-Year Limited Warranty (manufacturer-provided)

NuCraft does not provide additional warranty coverage beyond the manufacturer’s terms for decking materials.

5. Moving Parts Warranty

A 2-Year Limited Warranty applies to:

  • Hoist cables

  • Winches

  • Pulleys

  • Other moving or wear-related components

Normal wear, improper use, or lack of maintenance is not covered.

6. Acts of God & Environmental Exclusions

This warranty does not cover damage or failure caused by acts of God or environmental conditions, including but not limited to:

  • Wind

  • Storms

  • Snow or ice

  • Flooding

  • Falling objects

Additionally, the warranty does not cover:

  • Aluminum deterioration caused by salt water

  • Acidic or chemically imbalanced water

  • Corrosive environmental or water conditions

7. General Limitations

  • This warranty is non-transferable unless otherwise stated

  • Warranty coverage is limited to repair or replacement at NuCraft’s discretion

  • Labor, removal, reinstallation, transportation, and incidental costs are not covered unless required by law

8. Warranty Assistance & Contact

This document provides a general overview of Craftlander product warranties. For full details, claim procedures, or product-specific questions, please contact us:

📧 sales@nucraftonline.com